Refund and Cancellation Policy | Bansiwala Jewels

Bansiwala Aneesha Creation Refund and Cancellation Policy

Thank you for shopping at Bansiwala Aneesha Creation! We want you to be completely satisfied with your purchase. This policy outlines the details regarding order cancellations and returns for your purchases.

Order Cancellation

You may cancel your order free of charge within 7 days of placing it. To cancel your order, please contact us by phone in contact page or by email at contact page. We will process your cancellation request as soon as possible. If your order has already been shipped, we may not be able to cancel it.

Returns and Refunds

We accept returns of unworn, unwashed, or undamaged items within 7 days of receipt. Items must be returned with their original tags attached.

To return an item, please follow these steps:

  1. Contact us by phone at contact page or by email at contact page to request a return authorization.
  2. We will provide you with a return shipping label (if applicable) and instructions on how to return your item.
  3. Once we receive your returned item, we will inspect it and process your refund within 5 business days. Refunds will be issued to the original form of payment used for the purchase.

Return Exceptions

Several types of items are exempt from return, including:

  • Custom-made items
  • Sale items (if applicable)
  • Items that have been worn, washed, or damaged

Return Shipping Costs

  • You will be responsible for the cost of returning the item unless the return is due to our error (e.g., incorrect item shipped).

Exchanges

We are happy to exchange your item for a different size or color, subject to availability. Please follow the return process outlined above and indicate that you would like an exchange in your return request.

Questions

If you have any questions about our return and cancellation policy, please don't hesitate to contact us at information availabe on contact page

Please Note

  • We reserve the right to modify this return and cancellation policy at any time without prior notice.
  • This return and cancellation policy is in addition to our Terms and Conditions, which can be found on our website.

By placing an order with Bansiwala Aneesha Creation, you agree to the terms of this return and cancellation policy.